Terms of Service
Last updated: February 20, 2026
1. Acceptance of Terms
By accessing or using ClubSat's services, website, or applications (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
ClubSat provides a member-satisfaction platform designed for clubs and organizations, including survey tools, reporting, case management, and related features. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
3. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify ClubSat immediately of any unauthorized use of your account.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the integrity or performance of the Service
- Upload or transmit viruses, malware, or other harmful code
- Use the Service to send unsolicited communications (spam)
- Reverse engineer, decompile, or disassemble any part of the Service
5. Intellectual Property
All content, features, and functionality of the Service — including but not limited to text, graphics, logos, and software — are the exclusive property of ClubSat and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written consent.
6. User Content
You retain ownership of any data or content you submit to the Service. By submitting content, you grant ClubSat a limited license to use, store, and process that content solely for the purpose of providing the Service. ClubSat will not sell or share your content with third parties except as described in our Privacy Policy.
7. Payment and Billing
Certain features of the Service may require a paid subscription. You agree to pay all fees associated with your selected plan. ClubSat reserves the right to change pricing with reasonable notice. All fees are non-refundable unless otherwise stated.
8. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. ClubSat does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Your use of the Service is at your sole risk.
9. Limitation of Liability
To the fullest extent permitted by law, ClubSat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service.
10. Termination
ClubSat may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. Provisions that by their nature should survive termination will remain in effect.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ClubSat operates, without regard to conflict of law principles.
12. Changes to Terms
ClubSat reserves the right to update these Terms at any time. We will notify users of material changes by posting the updated terms on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new terms.
13. Contact
If you have questions about these Terms of Service, please contact us.