Privacy Policy

    Last updated: February 20, 2026

    1. Information We Collect

    ClubSat may collect the following types of information:

    • Account Information: Name, email address, organization name, and other details you provide when creating an account or requesting a demo.
    • Usage Data: Information about how you interact with the Service, including pages visited, features used, and session duration.
    • Survey Data: Responses and data collected through surveys you create or participate in via ClubSat.
    • Device Information: Browser type, operating system, IP address, and device identifiers.

    2. How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve the Service
    • Process transactions and send related communications
    • Respond to your inquiries and support requests
    • Send product updates, newsletters, and marketing communications (with your consent)
    • Monitor and analyze usage trends to improve user experience
    • Detect, prevent, and address technical issues or security threats

    3. Data Sharing

    ClubSat does not sell your personal information. We may share your data with:

    • Service Providers: Third-party vendors who assist in operating the Service (e.g., hosting, analytics, email delivery).
    • Legal Requirements: When required by law, regulation, or legal process.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.

    4. Cookies and Tracking Technologies

    ClubSat uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

    5. Data Security

    We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data by contacting us.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate data
    • Request deletion of your personal data
    • Object to or restrict the processing of your data
    • Request data portability
    • Withdraw consent at any time (where processing is based on consent)

    To exercise any of these rights, please contact us.

    8. Third-Party Services

    The Service may contain links to third-party websites or integrate with third-party services. ClubSat is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

    9. Children's Privacy

    The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

    10. Changes to This Policy

    ClubSat may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

    11. Contact

    If you have questions or concerns about this Privacy Policy, please contact us.